Support & FAQ

We are committed to answering all of your questions about our platform, if you don’t find the answers below, feel free to reach out to our team for further assistance.

Frequently Asked Questions

Below are some of the common questions you might have about our platform.

Yes, each website that is in our platform must be verified by the user who added it which shows they have access to the websites root directory. Then our team reviews each website to make sure it isn’t a low quality website only used for the sole purpose of building links.

Yes, we blur the website domains so that anyone who logs in can only see the metrics and niche information on each of the websites. The entire list of domains are hidden. Only when you accept or approve link requests will you see the domain from the other user or share your domain with them.

Your ongoing activity is private for only you to see.

If a link request is sent to you directly or if one is submitted with requirements that meet any of your websites, you will get an email notification and a notification inside the application dashboard.

Be sure to check spam and add our email address to your safe senders list or mark as NOT spam.

We monitor the backlinks that you build within our platform so that we can notify you if the link is no longer active.

If a backlink becomes inactive within 6 months of the day it was created, we will deduct the credits from the user who built that link. So in short the backlinks should remain live for at least 6 months.

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